Julian

July 2026

I just wanted to pass on a special call-out to the team that came out to the house, Max and Declan.

They were both exceptional for their professionalism and efficiency but also respectfulness in the way they managed to deal with the fence and gardens to get the equipment in and out of a tight spot.

The electrician was also very responsive and informative about what and how he connected the power and wifi.

Thanks again to you and the team.

We are very appreciative (and warm again)

Cheers
Julian

 

Darren
May 2026

The moment we spoke to Lachie about the six split systems we wanted to have installed in our home we knew we were dealing with a very professional company his knowledge and advice is what we needed. When the crew arrived the same professionalism and courtesy continued. Their work A1

Nothing was a problem and when they had finished the house was spotless. Would highly recommend Comfort heating and cooling to anyone. Thank you very much guys great job.

Darren Theakstone

 

I just wanted to send a thank you to you for having Ash and team attend at our home to repair our Daikin air-conditioner.  They did a great job, and also provided very informative explanations of what they were doing.

Best wishes.

Chris
February 2026

The team that did the works at our place were fantastic & we’re wrapt with the new unit.

Thanks again.

 

The team did an excellent job installing the new unit, thank you so much.

Denis
October 2025

Red, Sam & Cam the electrician were fantastic.  Very efficient and did a beautiful job.

They left the place spotless.  I would highly recommend Comfort to anyone.

 

Dear Lachlan B, Natalie, Jenny, Brett, Emilio, Dylan, Cameron and Luke,

Many thanks for your work for the new split system with the install being moved earlier to Wednesday this week.  So wonderful to have comforting heat again after many weeks without.

Appreciate your efforts and your teamwork.

Thanks again and have a great weekend.

Kind regards,

Kate

Michele
August 2025

Loving my new Daikin System.  The crew were fabulous.  Courteous, efficient and very professional.

Respectful, friendly, lovely young men that worked well as a team.

 

Everyone was superb – Jordy, Ash & Brett.  Can’t recommend them enough.

Jane
February 2025

We’re very happy with our cooling. And all of your staff were very friendly and professional.
 

We were very happy with the installation and the workmanship, Ash and his offsider were very obliging and great ambassadors for your brand, same with the Cam and the sparkies.  Thank you.

Mark
January 2025

Really happy with the job.  The units are so quiet and efficient. The guys, including the electrician, were on time, no mess & no fuss. Very happy with that.

Will call Comfort H&C again and recommend to others.

 

Your tradesmen that installed were very efficient.

Many thanks.

 

Kylie
January 2025

Brett and his team of young men were absolutely delightful and professional from beginning to installation. Our system broke day 2 of winter which was a very stressful time. They made the process seamless, and our new system is beyond amazing.

Thank you for covering the pipes outside, I really appreciated it.

I’m delighted with the system and so happy as it was a trouble free installation.

 

Kay
January 2025

Harry who was lovely did the quote, and Declan & Ash were the installers.  They explained everything, were polite and put down a drop sheet and cleaned up.

 

We just want to say how pleased we were with the work of Ash & his team today.

They were very efficient and courteous.

Ash and his team are a credit to your company.

 

VC
November 2024

I can’t recommend this business enough… they are superb.From the young man that came home initially and did the quote, explained everything with detail and was very patient with all my questions, to the actual installation which was done by an excellent group of young men who were super respectful, polite and even tried to fix extra things at home for me. Red was outstanding, he went beyond and above to make sure everything was perfect and the electrician Cameron was also very knowledgeable and went the extra mile to fix everything to perfection.
I have no enough words of appreciation for this business. Highly, super highly recommend

I can thoroughly recommend Brett and the team from Comfort Heating and Cooling. We have just built a brand new home and wanted the best solution for our new chapter. The system that the guys suggested for us is first class. We can now warm and cool our place, at the touch of a button, with various zones available. All the crew we came in contact with were lovely, professional, punctual and very clean and tidy. We seriously could not be more happy with our new system and the pricing was spot on. Great team to deal with.

B
September 2024

Comfort Heating and Cooling replaced my gas heater and ancient air conditioner with a split system. The process was new to me and Lachlan who came to quote explained it very clearly,
The team were professional, polite and pleasant. The office took care of the paperwork for the VEEC rebate so all I had to do was sign. The whole process was seamless right down to repairing the plaster and brickwork where the old systems were removed.
A special shout out to Cameron of CWF Electrical Pty Ltd, who did some extra, excellent work for me.

Brett and his team completed a challenging hydronic heating system, as well as a split A/C unit, in our renovated home. Great people to work with and extremely professional

Doug
July 2024

Delighted with the service I received from Comfort Heating & Cooling! From the first contact for a quote I spoke separately to two ladies who were both helpful, considerate and professional.
The service guys arrived on time. They were friendly and pleasant and completed the work efficiently & professionally.
I would heartily recommend Comfort H & C to all.

Established 30 years and family owned. Brett knows best about Brivis heating. No short cuts and had asbestos flue removed by specialist. Arranged electrician and all workers been with company for years. From initial reception to installation everyone pleasant, reliable and professional. Thank you.

Ko
June 2024

recently had the pleasure of working with Comfort Heating and Cooling to replace our old split system and add a new one to our home. From start to finish, the experience was nothing short of exceptional.
Lochie from Comfort Heating and Cooling visited our home to assess our needs and discuss the necessary steps for the replacement and addition of the new system. His expertise and professionalism were evident from the get-go, and he provided invaluable insights into what would work best for our home.
On installation day, the team arrived promptly, and the plumber seamlessly installed the new system in an even better position than before. The electrician, meanwhile, efficiently upgraded our switchboard and ensured everything was running smoothly.
What truly set Comfort Heating and Cooling apart was their attention to detail and commitment to customer satisfaction. Not only did they complete the installation flawlessly, but they also took the extra step to clean up any mess and dust, both inside and outside our home.
The entire staff was not only competent but also friendly and courteous, making the entire process a breeze. Their cost-effective solutions further solidified our trust in their services.
In fact, we were so impressed that we wholeheartedly recommended Comfort Heating and Cooling to our neighbors, we are sure our neighbour will equally satisfied with their service after their job done.
Comfort Heating and Cooling is more than just a business; they are dedicated to providing the best possible service with genuine care for their customers. We cannot recommend them highly enough to anyone in need of heating and cooling solutions.

The team did a fantastic job of upgrading our heating and cooling. Communication was excellent and they did exactly what they said they would. We’re very pleased with the outcome.

Gillian
February 2024

The entire team were super smart and professional, and just nice, extremely helpful people. We are very happy with the job they did for us.

Absolutely amazing service! Brett and his team are first class! Our customers were cool and as the name suggests .. comfortable!!

Richard
November 2023

Could not be happier. Exactly as quoted, on the installation days promised. Lovely respectful and careful crew.

We received four quotes. Brett spent the longest at our house to quote, listened the most. We had pretty particular needs (we wanted whole of house filtering and fresh air) and turned out also needed some carpentry in the roof.

The comfort team who turned up were respectful, checked our requirements repeatedly, dealt with the inevitable hiccups without fuss.

After the work was done Brett waited a week until we had some hot weather to check we were happy before sending through final invoice – even cheaper than amount he quoted because there was some plastering he didn’t have to do.

Comfort wasn’t the cheapest quote, or the most expensive, but so impressed and happy.

Graeme
September 2023

Comfort Heating and Cooling of Mont Albert are a class act. They work as an expert team. Lachie who quoted, Natalie, Cam and Brett in the office, Lachie 2, Cal and Will who installed and Cam and Matt the sparkies were all at the top of their game. But what I liked most was the friendliness – my place was warmer before ever I flicked on the remote.

Fay
June 2023

I am extremely pleased with the manner in which Comfort Heating & Cooling has dealt with this project, from the first contact phone call, subsequent emails and then, of course, the professional manner in which all staff members handled their specific roles.

It is so wonderful to have an efficient heating system in my home and I look forward to what the cooling provides when the weather becomes hot again!

We don’t often write to commend tradesmen on their work but in this instance we are compelled to.

The professionalism and work ethos of both Rory and Jack were exceptional.  During the week that they were installing our hydronic heating, they both worked tirelessly and with exceptional  integrity.  They demonstrated respect and were courteous at all times.

Their working conditions were such that the boys had to navigate themselves under our home that had extensive challenges – tight access and with water and mud that had accumulated due to what we believe resulted from broken water pipes.  Nothing was too much trouble for them.

Rory and Jack have redeemed our faith in tradesmen and we cannot commend them highly enough.

They are a credit to both their families and their employer.

Thanks again for a great job boys!

 

Richard
May 2023

From initial contact to installation of the heating unit, the entire process ran very smoothly. Everybody was great to deal with. I could not be more pleased with the end result. I highly recommend Comfort Heating and Cooling, and would use them again without hesitation.

Thanks again for all your help and hard work, your staff and service along the way have been exceptional.

Amal
March 2023

Thanks for a good job done and a special thanks to the team who did the work.

Thanks very much for the installation and care regarding the split system.

Annette
March 2023

We are delighted with the unit and the team that came to install it.  They were very professional.

Thank you.  The team is loving the output of these units, appreciate the quick turnaround.

Janet
February 2023

Fantastic advice & service from my first phone call enquiring about replacing old gas heater & ancient wall air conditioner in rental property with new reverse cycle split system. Had the government rebate systems explained, which we qualified for, making it much cheaper. I’d been stressing about all the elements of the job before I phoned Comfort but the team handled EVERYTHING making it easy. They were all very knowledgeable, professional and helpful (from initial enquiry, on-site quote, removal of old units, installation of new unit & repairs to hole in the wall plaster/brick from old air con). Great people, great result! Couldn’t be happier with the whole experience and recommend Comfort to all.

We had Brett come out for an onsite quotation regarding a mutlihead split system. He was very knowledgeable, always gave updates regarding his whereabouts/timing (which was much appreciated) and efficient.

Michelle
October 2022

Many thanks again –as always had great service from your installation team

Once again thank you to the team for the great service and installation of our heating – it works fantastic and has made our stays at the house so pleasant.

Maria
August 2022

Thank you for being so prompt and helpful

Thankyou for a most professional team and job, I am really appreciative that I picked your company, the installers and electrical contractors went out of there way to please and were extremely courteous as well as a very clean and tidy job, congratulations to your whole company, would definitely recommend you at any time

Marcelle
June 2022

I rang this company to seek advice as to how to improve heating my 2 storey house, that is distribute the temperature evenly between upstairs and downstairs. The lady that took my call immediately suggested that I talk to someone in the team as they would be able to help me out. I was put through to Cameron and after a short discussion with him he suggested that someone come out to my house and see what improvements if any can be made. Lockie came out and spent a good deal of time checking out the flow of heat and even went into the roof to look at the unit and suggested a couple of things that could help. The professional approach and service was very impressive and if and when we decide to change what we have currently I would not hesitate to use Comfort Heating and Cooling.

Paul
January 2022

Many thanks for your prompt assistance.  Your teams doing the work conducted themselves in a very professional manner.

Thanks for the invoice and the great job done – your guys were very professional.

Erinna
November 2021

Thank you very much for all your work installing our air conditioners.
Just to let you know that I have now processed payment via bank transfer.
Fingers crossed now for some hot days!
Thank you again to the wonderful team.

Recently had the Comfort team install a split system at home and could not be happier. From the initial quoting through to the actual install, they were friendly, professional, knowledgeable and tremendously helpful. They came when they said they would and left our place looking like they had never been (except for the great new split system). I cannot recommend them more highly.

Jane
August 2021

Thanks again for organizing the installation so quickly – we are very happy with our new heater and enjoying the wonderful warmth.
Many thanks again

 

Lubica & Jonathan
August 2021

Thank you for your great work, we really appreciate it.
Everyone on the job was very professional and we were happy with the overall installation.

 

Bruce & Annette
July 2021

Well, you have an excellent team and we certainly chose the right company for the job.

Paul was sent to quote.  An excellent ambassador and sales person for your business.  Polite and very patient.  Without his valued input I am sure we would not have got over the line and you would not have received your $.

We were also impressed with the tradesmen who attended to install.  Radman was very fussy and his work had to be precise and neat.  Michael and David also showed they knew their trade.  We enjoyed eavesdropping on their cheerful banter and camaraderie while they worked.

Cameron the electrician was also keen to show us step by step and explain what alterations were required.

Overall, a successful installation.  We are very pleased.

Rod
July 2021

Big thank you to you and your staff for a very professional job and friendly service.  Crew arrived on time.  Clean neat and tidy work.
Thanks

 

Owen
July 2021

Thanks very much.  We love the heat.

 

Jane
July 2021

We had the need for two of our heating systems to be fixed this week, one a Daikin ducted air conditioner and the other a Braemar gas ducted heater. We contacted Comfort Heating and Cooling (Mont Albert). The work was done efficiently and the technicians (Craig and Marc) were polite, professional, competent and a pleasure to have in our home. I would have them back in a heartbeat.

 

Greg
April 2021

Hi Paul,
I just wanted to thank you and the team for a great job in installing our new aircon system.
We were certainly impressed with the quality and professionalism from our first contact until switch on.

 

Roger
March 2021

Just wanted to pass on how pleased we were with the efficiency and presentation of both Mitchell and Rory as they executed the installation of a new heating system unit today.

They are an absolute credit to your business.

 

june821
February2021

They came when they said they would both to quote and to do the work. They discounted the electrical work because they didn’t have to do as much as they quoted on. They were prompt and polite at all times. We were impressed with the workers they sent out. The whole thing was very professional.

David
February 2021

The 2 young men who installed the air conditioner did a very good job – they were courteous, professional and efficient.
Please convey our thanks to all concerned.

 

Jamie
December 2020

Thanks again for the work done, we were very happy with the installers.

 

 

Maree
December 2020

……. they were installed last Friday and I’m delighted with them and the wonderful work of your staff.

 

Alison
November 2020

Cooling all done and I love it.  Can I also compliment you on the boys that were here.  They have been a delight to be around.  They worked hard, got the job done and were so lovely.
You sparky is also fab.  You have a great Team so thank you.

Thank you so much from a happy customer.

 

 

Gillian
October 2020

Thank you so much for your excellent help and professionalism.

 

robh368
October 2020

Very professional and extremely helpful. Great advice on available options to suit our home and needs.

Installation very efficient, team members knew exactly what they had to do, and did it swiftly and expertly. Pleasure to deal with the 3 team members who installed our new heater. Demonstrated and explained operations of heater.
Tidied up really well after the job. No fuss installation.

We have used Brett and his company before to install heating and cooling in other homes and cannot fault his friendly, professional, prompt and super efficient service.

Thanks Brett, Bryson, Lachie, and Jack. Well done!

Ashley
October 2020

Thanks for completing this job last week. Excellent work.

 

Rob & Marilyn
September 2020

Hi Brett, just and quick note to let you know how pleased we are with the new heater.  The guys were super efficient and did a great job – looks like you’ve got a good team there.

So far the heater is really quiet and pumping out a beautiful heat – so glad we decided to have the 2 extra vents in the bathrooms – LUXURY!!!!!

Marilyn can’t get over how quiet it is compared to the old one.

Thanks again, really appreciate your help.

peterm359
September 2020

We recently had a Brivis BX 320 installed by Comfort Heating and Cooling as their prices were competitive. The installers were on time, professional, friendly and courteous and left no mess. Their after sale service is excellent. Would highly recommend this company

Myles
August 2020

Thank you very much. It is so nice to deal with a responsive and competent company.
All the very best to you all

 

Francis
August 2020

Thank you for what you have done for me.

Phil
August 2020

All worked out well and you did a great job.

 

Warwick
August 2020

My brother is very happy with the new system.

Michael
July 2020

Thanks for a great job done.

 

Bruce
July 2020

You people did a fantastic job for us!

Lousie
July 2020

Thanks for your wonderful service and we are loving the new heater.

 

mala-p
July 2020

Very happy with staff members who came and install the reverse cycle unit. They were very serious about their work and very
Competent . Excellent service.

Debra
July 2020

We are enjoying our new and efficient heating!

 

Linda
July 2020

It has been a pleasure dealing with your business and the members of your team.  I’m impressed by the punctuality, the ease of negotiating to find the right heater for my parent’s house and most of all the service that was provided on the day.  The 2 gentlemen were very thorough in their work, cleaned in the space as they worked and were very professional.

May 2020

We have used Comfort 3 times now (about 5 years ago originally, just before Christmas last year for our elderly parents & Feb this year for our rental property). Each experience was excellent we would happily recommend them. From the initial inquiry through to the finished job, all the staff were very helpful and professional (knew the products and were able to advise us on the bestsolution). My husband still raves about the My Air Controller which Comfort suggested which lets us control temperature in each room, so all the family are happy.

Chrisy868
April 2020

Thank you to Craig for sorting out the problem with my ducted heating.

Carmel & David
April 2020

Thank you so much for your wonderful service.  We will be using you now from now on for all our hydronic heaters services and repairs.
We really appreciate your wonderful service and thanks especially to Nik.

 

Bill & Kate
January 2020

Sarah, many thanks to you, Marcus and your installers Connor, Brendan and Cam – excellent communications, and a job well done once again by your friendly, professional team, please pass on our thanks to all.

Pano
December 2019

Our experience with Marcus and the team at Comfort Heating & Cooling has been first rate from start to finish. After first contact, Marcus quickly arranged a suitable time to meet and discuss our needs and provided a number of very good ideas that other installers had not thought of. The quote was provided in a timely fashion and was detailed and competitive. We also asked Marcus to provide a quote on a number of alternative solutions which was undertaken without any fuss and also in a timely manner. The team consisting of Emilio, Bryson, Lachie, Terry and Jack arrived at the date and time specified, were very professional and treated our family members with courtesy and respect. Marcus briefed the team at the start of the job and kept us up to date throughout. The work was completed on time and the team also did a great job in cleaning up. Marcus also followed-up post completion to ensure we were satisfied and even came out again to answer a number of follow-up queries we had. This is the sort of professionalism that all competitors and other trades and suppliers should aspire to. We highly recommend Marcus and the team at Comfort Heating & Cooling.

Simon
December 2019

Thanks to you and your team for the great work they did from quote to install to clean up.

Sofia
November 2019

Dear Sarah,
Thank you very much for your email.
I am impressed with your professionalism.  Your company is very lucky to have you as a member of staff.

 

Maggie
October 2019

I had my ducted central heating installed in September by Comfort Heating and Cooling. It was very pleasant to deal with Marcus, Jordan, Liz and the team at Comfort Heating and Cooling. They offered competitive pricing coupled with second to none customer service. They are in my recommendation list for my friends and family.

 

 

Happy
May 2019

Our recent experience with Comfort Heating & Cooling in Mont Albert replacing our Ducted Heating was very pleasant and professional. Friendly and easy to deal with. We can certainly recommend this Company. They even put forward the installation date for us, so we wouldn’t be without heating. Thank you Marcus and Liz.

 

Billy
May 2019

We recently had Comfort Heating and Cooling replace our ducted heating unit in our home. After obtaining 3 quotes, Comfort Heating and Cooling were substantially cheaper and based on online reviews we decided to go with them and what a great decision. Our replacement heating was originally booked in for the middle of May, however when we rang them in a panic to advise that we had several guests travelling from interstate to stay with us to attend a funeral they were only too happy to fit us in earlier. They worked from lunchtime until after 6.30pm (in the dark mind you) to complete the job and still made sure they cleaned up and vacuumed inside. All of the staff were so friendly and polite, and they made sure our dog did not escape outside at anytime during the day. It was fantastic to see such enthusiastic young workers who clearly enjoy their job, and Marcus made sure to attend the site and stay for the last hour of work to ensure everything was on track and help complete the job – a special mention to the young worker with the great singing voice who kept our guests entertained whilst working away under our house! Don’t use anyone else but Comfort Heating and Cooling and you won’t be disappointed. Thanks again Marcus and guys – we really appreciate how you came through for us and did such a great job.

 

 

John and Valerie
April 2019

… we were pleased with the installation of our heating unit. The guys were very efficient and pleasant.

 

Peter & Jennifer
April 2019

Our recent experience with Comfort Heating and Cooling was first class.

It started with Marcus providing the right solution for our home and finished with a very professional team arriving to install our ducted heating and cooling system. They are courteous, thoughtful, careful and highly professional.

 

We were impressed with the quality of workmanship and there was never an issue going above and beyond what was required to get everything done for us.
What stood out the most was that all the team genuinely love what they do and it reflects in the results.
Importantly, they do not forget you when the job is complete and the after care support from Marcus is excellent.
If you want the best heating and cooling solutions in Melbourne and a team that will get the job done then look no further than Comfort Heating and Cooling.

 

 

Tanya
February 2019

Thanks Brett.  I’m testing it now.  Seems to be awesome!  Even the kitchen is cool.
As usual your guys were friendly, efficient and fantastic!!

 

Maria
February 2019

We would like to thank you for you efficiency and the way everything went to schedule and also we were very happy with the way your employees did their work and did not cause much disruption to us at all.
Thank you once again.

 

 

Amanda
January 2019

Thank you very much for the service.

Lina
December 2018

I wish to pass on very positive feedback with Dean & Lauchie who attended, they were both great.

 

 

 

 

John
December 2018

Thank you for a neat job.

James
December 2018

Please pass on my thanks to Emilio and his colleagues for the high standard of their workmanship.

 

 

 

 

Sue
October 2018

Just to say how delighted we were with your teams of Emilio & Dave, Cameron & Josh.

They were all efficient and very respectful of my concerns to hide the internal wall units.  They did a great job.  I can’t see them!!

I’d like to say how happy we have been with your services both now and when you installed our first units, giving us full confidence to pass on CH&C details to friends.

Steve
July 2018

Thanks for doing another great job.

 

 

 

 

Laura
July 2018

Firstly I would like to say that whoever is in charge of hiring your crew is extremely good at what they do.
I want to commend each and every one of the guys that came through our home, they were professional, polite, clean speaking and just nice guys.
They continually communicated with us throughout the process and did their best to assist with anything we asked.  Even though we were freezing it was all softened by the experience they provided.  Please pass on my thanks.

Robyn
May 2018

Please pass on my thanks to Bryson, Terry & Josh.
I was very impressed with their professionalism and especially cleaning up afterwards 🙂

 

 

 

 

JJvel
May 2018

After first making contact with Comfort Heating and Cooling, we had a fair idea of the sort of company we were about to deal with. First off the customer service on the phone was second to none! We then had Marcus come out to advise us on the best solution for our place. I can honestly say he was the most courteous tradesman we have had through our home. Shoes off, polite and well mannered (something you don’t get very often from tradesman these days). Marcus started out by finding what it was that we wanted to achieve and without any hesitation made clear suggestions that sounded fantastic. Although not the cheapest quote we found Marcus’ professionalism and understanding of heating and cooling second to none. The team of Callum and Jordan who came to do the install were once again accommodating and simply gentlemen! We cannot thank Marcus and the team enough and would have no hesitation in recommending them to anyone!

Peter
May 2018

You may recall I arranged with you to have our Brivis heater serviced/repaired last week and I just wanted to say how impressed I was with the overall experience.
Your quick response to my initial email and the subsequent follow up on pricing, plus the quick and efficient way Craig undertook the repairs all added up to a great customer experience.

 

 

Steve
April 2018

Thanks so much for the great work as Anna was so happy that she sent me an image of the unit on the wall.
Very appreciative.

Amanda
April 2018

Thank you for doing an excellent heating installation job for my property.
I am quite pleased with the work done by your boys.

 

Phil
March 2018

Your crew did a fine job installing the ducted system here, and we appreciate their efficiency and courtesy during the works.

Karvid
February 2018

We first contacted Comfort Heating & Cooling for cooling solutions to our 2 upstairs bedrooms which get extremely hot in summer and our study downstairs. Sadly for us the option of upgrading our current ducted heating system to allow for refrigerated cooling as well was not an option, so Marcus set about working out the most suitable and cost effective solution for our requirements. After taking a lot of things into consideration on which units would work best in each room, with safe and efficient means of installation being paramount, we were pleased with Marcus’ suggestions (2 x floor standing; 1 x wall mounted) and quoted cost. The installation team (headed by Emilio) arrived on the designated installation day at the time given and worked quietly and cleanly until all systems were installed. We had one small hiccup with the installation of one of the condenser/inverters and the office staff, along with the installation team, were extremely helpful and were soon able to provide a workable solution that fixed the problem. Unfortunately for us the electrician (Josh) was not able to be on site on the same day as the installation but came the next working day, at the designated time, and swiftly hooked all 3 units up and had them working in no time. All Comfort Heating & Cooling installers who came into our home to complete our project worked quietly, efficiently and cleaned up after themselves so you would not know they had even been there if you hadn’t been there to see it all happen. We would highly recommend Comfort Heating & Cooling as a company who will provide you with the heating/cooling solution you need at a price that won’t break your budget and will then get it installed in a very streamlined and professional manner. Thank you again team for a job well done.

David & Ajinder
February 2018

We have had a Daikin multi head system for nearly 20 years and have been very happy with it’s performance and reliability. Regrettably, we have recently had some issues with it and with its age, parts are no longer available. We have had several companies quote on replacement units and price wise they have all been very similar. The reason we have proceeded with Comfort Heating and Cooling is because of you Marcus. You arrived when you said you would, your presentation and manner were excellent, you offered ideas and solutions and was able to provide a quote on the spot. Subsequent discussions were handled promptly and professionally and both Ajinder and I would like to thank your help and assistance.

The entire process of dealing with Comfort Heating & Cooling was first rate. Your quotation, suggestions, follow up and in particular the install by Emilio and the team – who were most careful and respectful of our house – was professional in all aspects and you and your team have exceeded our expectations. We would have no hesitation in in recommending Comfort Heating & Cooling to any of our friends.

We look forward to another 20+ years of efficient and reliable service from our Daikin Air Conditioners.

Bob
February 2018

I write to thank you for your prompt attention to a recent problem with my Actron Air cooling system.
The Actron technician that I called first identified a faulty isolator switch.  Once alerted to the problem you responded very quickly and your electrician Cameron was here within 2 days and replaced the faulty switch.
Both Cameron and Daniel were highly professional, making every effort to achieve customer satisfaction.  I commend them to you most highly.
Again, many thanks for restoring the cooling system so promptly in the height of the busy summer period.  I have a heart condition and this will make my life so much easier.

Megan
January 2018

I just wanted you to know the great service I received from your team last Friday when they installed my air con.  You have a great bunch of men working for you.  They were friendly, polite and professional and seemed to work really well as a team.  Would have no hesitation in recommending your services to friends.  Great Job.
Thanks so much – can’t wait for those hot days to kick in so I can use the air con!

Meg
January 2018

Thanks for a great job

Sam
November 2017

I recently completed a project involving a Daikin VRV, ducted refrigerated system and hydronic heating to our home in Blackburn South.  Marcus was my point of contact whom I found to be extremely professional.   In addition, the quote provided was also very competitive.

Marcus discussed, considered and provided valuable input in both, planning and installation phases.  Also, a big thank you to the entire installation team.
Since my job I have had the pleasure and confidence in recommending Comfort Heating and Cooling for another large scale job.
I’m glad to have created a strong relationship with Marcus and now plan to use Comfort on my next project.
Much appreciated.

 

Shane
November 2017

Thank you very much for install the evaporative cooling last week (15th and 16th), you guys have done a wonderful job.

David & Jo
November 2017

Our Evap Cooler failed on Saturday last week my neighbour gave me Brett’s contact details, whom I contacted around midday on the Monday, and Brett straight away was doing all he could to arrange a service technician to inspect and rectify the fault.
Within an hour or so, Craig the Service Tech contacted me, was around at our place by 4.30pm  as he had indicated, and the system back in working order 45 minutes later.
Fantastic response, very professional, courteous and polite.  We wont be going anywhere else for heating and cooling requirements now, and will be passing on the details for Comfort Heating & Cooling to all family/friends based on the experience we have had.
Great job fellas, thanks to Brett & Craig!!

Ghani
November 2017

A special thanks to Tony and team for the professional service that they have all provided.

We are very happy with our purchase.

Francis
September 2017

Brett I would just like to thank you, Craig and all your crew for the fast and efficient work carried out to properly fix my Braemar unit.

Lovely to have a reliably warm house again!

 

 

Roger & Norma
September 2017

Great job from, and thanks to, Marcus, Alex and Connor from Comfort Heating & Cooling Pty Ltd who installed a Daikin split system in our Deepdene home yesterday. We have had the pleasure of Comfort Heating & Cooling services in previous homes and have been delighted. We are always amazed by the absolute professionalism of their team and high quality of their installed products (as they only supply trusted and tried manufacturers) and their on-time, courteous and efficient installation is always impressive. This unit was installed yesterday and Marcus’s team installed this in an operation that was a well-oiled machine of Marcus project managing his team of installers (Alex and Connor on this occasion) and electrician. What we appreciated was their overcoming obstacles from our difficult install into a wall cavity between the plaster board and a border brick wall (without the need to cut along the plaster board to install other than where the unit goes), installing the engine of the unit on the roof (with the use of a mini lift for OH&S considerations), and down to the water drainage pipe outlet neatly installed into the down pipe. Well done team. We will be back as needed or recommending you to our family and friends. Another nice touch was that free of charge, Marcus offered and delivered changing some ceiling vents for our evaporative air cooling which had nothing to do with their company but that is the sort of pride they take in their work and customer satisfaction. A 5 star service, thanks. 

Barb
September 2017

Thank you for sending this – I was able to get the voucher (Brivis E Gift Card promotion).  Thank you, also,  for sending out the Ducted Heating Manual – greatly appreciated.  I’d like to pass on my sincere thanks to all the people involved in the purchase and installation of mu ducted heating system.  I congratulate your company on your service, efficiency and professionalism.  The installation team were excellent – courteous, considerate, helpful, knowledgeable and efficient.  Very Impressed. I was also impressed with the effort you made to supply the different unit I request at the last minute.  I will certainly be recommending your company to friends and acquaintances.  Many thanks.

 

 

Simon
September 2017

Thank you for a fantastic job well done.

Paul
August 2017

Thanks – great job well done.

John & Jennifer
August 2017

Many thanks.

Annie
July 2017

I would also like to pass on my thanks for the great job the guys did on installation, much appreciated and thank you for the great service.

Norman
July 2017

Many thanks for the great service.

Pedro
July 2017

Just wanted to pass on my thanks to the team for yesterday’s installation.  We are very happy with the work done 🙂

Janet
July 2017

Thank you so much!  Tony was a god send.

Brenda
July 2017

Thanks for your work – Tony and the installers did a great job.

ELAINE & PETER
June 2017

Thanks for the great work of replacing the heating and replacing the vent covers.

JULIAN
May 2017

Thanks! Very happy.

KARL
April 2017

The installers were amazing, professional and funny.  They were also diligent, tidy and friendly.

MICHELLE
March 2017

The team who installed the units and the electrician were lovely.  They were professional, very friendly and considerate.  I would not hesitate to recommend them to family and friends in the future.

NEVILLE
February 2017

Thanks for a great job, the Actron unit is fantastic – very quiet and efficient.

MAREE
December 2016

Just wanted to thank you all for my two wall furnaces.  Braemar came and installed the new front for the one with the scratch and  I appreciate Comfort Heating and Cooling arranging this.
I also wanted to let you know how pleased I was with the job from quote to installation it was smoothly and very competently handled.

PETER
November 2016

It has now been 2 years since your company converted my home to Ducted reverse cycle air conditioning from a very tired and inadequate evaporative system. We have been absolutely delighted with your work ever since and are looking forward to another Melbourne summer in our superbly cool home. I am prompted to write to you today to advise you of a 2017 project I would like you company to quote for me ………
I am extremely happy with your work and hence entrust you to recommend a system adequately robust enough (and well with in its capacity to heat and cool these two dwellings) as you have my home. I do not hesitate to recommend to friends and family who ask about your services, as you were recommended to me by others.

DAWN
September 2016

Thank you for the excellent work of your team who installed my new gas appliance last Friday. I am delighted with the result.

JULIA
August 2016

Many thanks for the work and notification. Yes, Sarah and friends are very happy with the outcome. I will organise payment asap and thank you again for a great job.

ALISON
August 2016

Paid with thanks for the great service.

RIJIV
April 2016

Thank you so much for the great service.

MARK
April 2016

Thanks again for the job. We are very pleased with the result.

MARK
March 2016

Just a quickie to let you know that we were very happy with the job that Aaron and the boys did on Friday. The install was always going to be a bit tricky, but the boys devised an innovative solution, then got stuck in and produced a great result.

ANNE
April 2014

I feel my need to express the absolute delight at dealing with a very professional team. The care taken to protect the internals of my home and the attention to detail to provide the best possible outcome for me with the job, with a very pleasant manner, was a real pleasure. Is this the training given by the Company? Regardless, any contact I have had with the Comfort team has been positive – today was just exceptional.

PAUL
January 2014

… I wanted to add that we were impressed with your service and found all the guys who installed the system to be pleasant and courteous.

DAVY & YI
October 2013

We would like to sincerely thank you and your team at Comfort Heating & Cooling for the very professional and efficient service you provided us in installing our new hyrdonic heating. Tony came to give us the quote and came across as extremely competent and thorough – for this reason, we chose your team over the other options despite other quotes being more competitive on price. We have not been disappointed! Daniel and his team Mitchell, John, Cameron, Paul, Bryson did an excellent job and were very helpful (especially Daniel). Dan completed the installation with such care and professionalism. Dan is clearly passionate about what he does and went to great lengths to ensure our job was meticulously completed, to get a near perfect result. We will have no doubt in recommending your company to family and friends.

STEVE
September 2014

….. also want to say thanks to the two guys who came out to install it. They were polite, professional and went beyond what they needed to do. So thanks again, we’ll be sure to recommend Comfort to friends and family.

JOY
September 2013

Thank you to the entire team of “Comfort Heating & Cooling” for a job well done; Tony for his advice and to the hard working installation team of Scott, John and Mitchell and also Luke, Brendon and Cameron – THANK YOU!! (I hope I haven’t missed anyone). I would recommend your company to others.

MAL
July 2013

Well that was a surprise to get that job done early…..now the pressure is with the girls to get the blinds and curtains in. That is all that is now required for completion. Both Angelo and his offsider (Hilton?) did an excellent job and were very helpful, pleasant but industrious. I’d like to make it known how I appreciated Angelo in particular, for going beyond the normal and getting the drain installed without having to open holes in plasterboard walls. This saved me a lot of time consuming work. It is very difficult to get a near perfect patch in these circumstances. I guess the boss won’t like this but he deserves the bonus for this week! Well as a minimum he should buy Angelo a few new sharper hole saws to deal with the old dry hardwood.!!!! And we’ll certainly get you for an installation here at Balwyn as part of a renovation.

MARTIN
February 2013

My daughter called me last night and described the new cooler as a THOUSAND times better than the old one!.

DARREN
February 2013

Thanks for the very professional service you have provided from quotation to install of our unit. I have been most impressed with the service, both front office and installer from the start.

ANDREW
January 2013

My daughter called me last night and described the new cooler as a THOUSAND times better than the old one!.

KATHRYN
January 2013

Thanks for the very professional service you have provided from quotation to install of our unit. I have been most impressed with the service, both front office and installer from the start.

NICOLE
December 2012

I would like to sincerely thank you and your team at Comfort Heating & Cooling for the prompt and efficient service you provided us in installing our new air conditioner, we are relieved to get it in before Christmas. Please pass on Matt and my thanks to your team who helped with the installation we appreciated them coming on such a warm afternoon.

KATHRYN
December 2012

I just wanted to thank you and your team for the excellent service you provided yesterday. I can’t stress enough the professionlism that your business has provided.

ALISSA
December 2012

Yours boys came out to install our new system today and I wanted to pass on a few things… Let’s face it – we are more than happy to complain but rarely do we say thanks! Your guys came and did the job and thought about it! They protected our assets (even when moving equipment from the car to the foyer) they cleaned after themselves without me having to ask and they let us know when they were going to make some noise. I have project managed a few large builds and I have discovered that common sense isn’t that common – but you staff were great! Thanks again for your help and for a change I look forward to a final invoice coming through!

NEROLI & ANDREW
December 2012

Wow! We have been so impressed with your team! Thank you for the hassel-free installation and professional service. Your personalised service really sets you apart from the rest! Tony’s consultation was so thorough and instilled us with confidence. He listened to us and we could see he really knew his business. For this reason we chose your team over others, despite other quotes being more competitive on price. We have not been disappointed!! Angelo completed the installation with such care and professionalism. He is clearly passionate about what he does and went to great lengths to ensure our job was meticulously completed.
THANK YOU!
We will certainly be recommending your services to all our friends!

KAREN – Surry Hills
November 2012

The work you’ve done is brilliant!!

MELISSA
August 2012

Thanks so much for your fantastic service. We really appreciate your quick response to our broken heating.
Everyone we dealt with in your company was extremely professional and helpful.
Once again, thank you so much for the great service.

SANDY
August 2012

I just wanted to write and say thank you for doing such a great job on replacing our heating unit recently. We seem to have had a lot of tradesmen in the past who don’t end up being very good at their job and a lot who don’t do the things they say they will, so we approached this issue with a lot of trepidation. Thankfully, our experience with your company has been fantastic at all levels, and we couldn’t be happier with the new unit. Tony came to give us the quote and came across as extremely knowledgeable, competent and thorough. He actually spent a lot of time examining the layout of the existing ducts – unlike any of the other companies who quoted on the job. This was a major factor in deciding to go with your company even though there was a lag time of a couple of weeks. Comfort Heating & Cooling staff also notified us when they said they would and came when they said they would to install the unit (not something we’re used to unfortunately!) Furthermore, the guys who came on the day – lead by Paul and Richard were excellent, and we greatly appreciated the fact that a couple of extra guys came in later in the day to ensure that the installation would be completed on that Friday rather than leave us without heating over another weekend. And of course, the new unit works fantastically and actually heats areas in our house that have always been cold. Again, I just wanted to say thanks to all your staff for their polite, professional and friendly manner and for all their hard work. I would highly recommend your company.

POPPY
February 2012

I would like to say that the way Tony explained everything to us; responded to all our queries with patience and clarity during the quoting stage made the whole experience much easier for us. Further, let me take this opportunity to pass on our thanks for the efficient, friendly and professional mnner of your staff whilst they were on our property and in our home.

STEVE
January 2012

Thanks for all your help over the course of our renovation and we’re extremely pleased with everything that you’ve done.
Cheers.

EDDY
January 2012

Please thank Richard and the team for doing a great job with the installation.

MAX
November 2011

Thank you for attending to the installation of the Breezair Evaporative Cooling system in my residence. The team that carried out the work did so very efficiently and in a professional manner, leaving the site perfectly clean and tidy. I also appreciate the fact that the installation was able to be carried out only some 2 weeks after the quote was accepted. The fact I had a similar experience with the installation of my heating system several years ago was a major factor in my decision to stay with your company.
Thank you again.

GAY
September 2011

Also wanted to say that the guys (Angelo) who installed the Daikin were very nice & pleasant & easy to have around. Not often do you get workman around the house that is extra helpful & seem to actually enjoy their jobs. So well done in finding them.

NICOLE & DANIELLA
June 2011

And just to say as well that we are very pleased with our new hydronic heating (just in time for what looks like is going to be a pretty cold winter!). We have also been very happy with the service we have received. You provided us with plenty of information and answered all our questions prior to purchase which was much appreciated. The actual installation took much less time than we had anticipated. Paul and the other staff were very friendly, professional and went beyond what we expected in regards to cleaning up after themselves (they brought their own vacuum cleaner!). We shall no doubt recommend you to family and friends.
Many thanks,

BRONNIE
May 2011

I am very happy with the heater. After 3 years without one, I wonder how I managed without it! I appreciate that installation would have had its challenges including limited access, double brick construction, spiders and accommodating my 2 cats. However, despite these challenges, your staff have done a great job and were very obliging. Nothing was too much trouble including moving a plant in my garden which was skilfully planted in its new position! I would be grateful if you could thank them both on my behalf for doing such a fabulous job.

BRUCE
January 2011

Thank you for the prompt, friendly and consultative service we received from all members of you team – we appreciate it.

CLAIRE
January 2011

I am very happy with the heater. After 3 years without one, I wonder how I managed without it! I appreciate that installation would have had its challenges including limited access, double brick construction, spiders and accommodating my 2 cats. However, despite these challenges, your staff have done a great job and were very obliging. Nothing was too much trouble including moving a plant in my garden which was skilfully planted in its new position! I would be grateful if you could thank them both on my behalf for doing such a fabulous job.

HOLBURY CHILDRENS CENTRE
January 2011

Brett, would just like to say thanks for the installation of air conditioning at Holbury. Your team members were so professional to deal with on site.

JOHN
July 2010

Paul did an excellent job and his attitude and attention to detail are a credit to himself and your organisation. ‘Don’t lose him’.

BETTY
March 2010

Brett, would just like to say thanks for the installation of air conditioning at Holbury. Your team members were so professional to deal with on site.

FIONA
February 2010

Thanks again for a great job.

DESMA
January 2010

To Brett and all the team at Comfort Heating and Cooling. Many thanks for great job and all the best for the future.

RUSS
December 2009

I was very impressed with your service regarding installation of my evaporative cooling system. Your initial quote was detailed and prompt and you were able to work under very tight time constraints during a busy time of year. The installation was quick and clean and your crew talked me through every step of the process. They were professional, courteous and easy going and the house was spotless when they left. I feel that I have received real value for money and myself, my wife and my two toddlers will be signing your praises when the temp hits 30+. I will have no hesitation in recommending your company to anyone in the market for a great deal on cooling. Happy Christmas!

BRIAN
October 2009

Your workers were prompt, well mannered and very professional. It’s a credit to your company that they work in this way.

BETTE
October 2009

Many thanks and wishing you many happy years in business.

TONY
October 2009

Thank you for installing the air conditioner so promptly. I would also like to express my appreciation to you and your staff, of which I cannot speak highly enough of their manners and the professionalism they displayed. I will have no hesitation in recommending your services to anyone.

ANTHONY
July 2009

Many thanks for a very good job.

EDDIE
July 2009

Thanks for your prompt and efficient service.

DEBBIE
June 2009

Sincere thanks for doing such a great job.

MARIE
May 2009

Thank you and your staff for their courtesy and attention.

LESLEY
March 2009

…. I was impressed by the fact that all 3 of your employees – Jim, Bruno and the Electrician Ben worked Very hard and neatly and were very polite. Thanks.

HANK
February 2009

Regarding installing 2 air conditioners on 16/2/09. We would like to thank everybody for the excellent service and also for the cleaning up afterwards. We are very happy. Job well done. Recommend to anyone.

RON
February 2009

Thank you Brett, on time, professional team, 20% higher efficiency “as tested”. I’m a completely satisfied customer.

FIONA & MICHAEL
January 2009

Just a short note to express our thanks and appreciation for the work your company carried out for us in installing our air conditioning. We were impressed with the quality and professionalism of the service offered by yourself (Brett), Tony, Jim and all the other staff. It was a pleasure to have people around who were punctual, courteous and tidy. As the outside temperature hit 39c yesterday, we were very happy to be in a comfortable room of 23c.

JUDITH
January 2009

Thank you for the professional service and attention by your staff, I would have no hesitation in recommending your company to others.

ANNE
December 2008

To often in life we forget to say thank you for a job well done, and to a team of great people. Every one that I met from Tony to the installation team were excellent, the day of installation was smooth and the team were very professional and no mess was left behind. I have already recommended your business to a family member and I have talked to a good few people singing your praises. I have no hesitation recommending your business for an excellent and professional service.

WARREN R SMITH
December 2008

In November 2008, Comfort Heating & Cooling of Mont Albert installed two air conditioners at my house. They are very professional and did what they said they would do in the time they said they would do it, to a very high standard. I had another quote from supposedly very professional people who were so unprofessional that it was a pleasure to deal with Brett, the owner of Comfort. We run a very large business structure and employ a lot of tradesmen and apprentices etc. and so I was please to offer a reference by my initiative, not a request from Comfort.

PATRICIA
October 2008

Staff on the phone were always courteous and helpful. Choices of various systems were carefully explained and we appreciated the advice. …. cleaned up all rubbish and white plaster dust – leaving the flat spic and span. I commend you all for the professionalism of your work and customer relationship.

DISHAN
May 2008

We have been very happy with the service provided and look forward to dealing with you in the future for our air conditioning needs, and will certainly be recommending you to our friends and relatives……..

HELEN
April 2008

The service provided by the crew who worked on the job was excellent. Thank you.